![]() Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Press and hold the power button until the device turns off, then turn it back on again. Heres how to record and play a sound file on your DuraForce PRO 2. Accessibility Resource Center Skip to main content. Find out about features and how to troubleshoot issues. I'm actually looking at purchasing a signal booster. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Find all KYOCERA DuraForce PRO 2 Support information here. As a result, I am currently on my second replacement phone ie: I have now had three (3) phones, ALL with the same can't hear me problem. I get nothing but standard blah-blah-blah from both Verizon and Kyocera to the tune of there must be a signal strength problem, etc.which is total bull as the old phone did work, and still works, without issues.Ĭoincidentally, I have had a bad experience with the male micro USB charge/data tabs breaking off (flimsy?). This is particularly frustrating as I am only 17% paid off on this device and this has been a problem since day one. I have the same problem in other locations far from home.my wife's phone works but mine doesn't. Reinsert the battery and then attempt to power on. Hold down the power button for one minute to release stored energy inside the phone. If the display is still not visible remove the battery (insert battery removal guide here). ![]() I can say without a shadow of a doubt, I do. Power off your device (hold the power button if the screen is unresponsive) Then restart the phone. ![]() My mother lives with us and has a cheap flip phone and she has no problems either. So Im now on my second DuraForce Pro in less than four months. In fact, my wife still has her older version Kyocera which is the same model as my previous one and it still works fine. Anybody else have reception issues, notably can hear other people but they can't hear you? I cannot get a good signal at home where I previously had no problems. ![]()
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